Charlotte / Fort Mill + Remote

IT support that can grow with your business.

Managed Microsoft 365, full IT support, UniFi networks, troubleshooting, and technical projects for small and midsize organizations — without the overhead of a large MSP.

One-time projects, hourly support, and recurring managed services available.

Services

Choose the level of IT help you actually need.

Managed Microsoft 365

Licensing, email security, administration, and support for your Microsoft environment.

  • Microsoft 365 licensing
  • Email threat protection
  • Exchange Online & Entra ID
  • Teams, OneDrive & SharePoint
  • MFA, users, groups & access
  • Onboarding and offboarding

Fully Managed IT

Ongoing support for businesses that want one point of contact for day-to-day technology.

  • Microsoft 365 management
  • Endpoint monitoring & maintenance
  • Windows and application support
  • Network troubleshooting
  • User support & escalation
  • Documentation & vendor coordination

Custom plans based on users, devices, locations, and support requirements.

UniFi Networks

Professional UniFi design, deployment, upgrades, troubleshooting, and ongoing monitoring.

  • Home and business networks
  • Gateways, switches & access points
  • VLANs and segmentation
  • Wi-Fi optimization
  • Remote monitoring
  • Network documentation

Projects & Hourly Support

Experienced help for problems and projects without a managed-service commitment.

  • Remote troubleshooting
  • On-site technical support
  • New office / site setup
  • Technology takeovers
  • Network assessments
  • Migrations & documentation

Managed Microsoft 365

Microsoft 365 licensing, security, and support in one monthly plan.

For organizations that want their Microsoft environment handled while keeping other IT support available on an hourly basis.

Basic Managed

$65/user/mo

Microsoft 365 Business Basic, email threat protection, and standard Microsoft 365 administration and support.

Premium Managed

$85/user/mo

Microsoft 365 Business Premium, email threat protection, and standard Microsoft 365 administration and support.

Included Microsoft 365 support

Exchange Online, Teams, OneDrive, SharePoint, Entra ID, MFA, users, groups, licensing administration, onboarding/offboarding, and common mail-flow and DNS issues including SPF, DKIM, and DMARC.

Non-Microsoft-365 IT support is billed separately at the standard hourly rate.

Additional licensing is billed separately. Plans include the listed Microsoft 365 base license and email threat protection only. Add-ons such as Microsoft Entra ID P2, Teams Phone, Calling Plans, Copilot for Microsoft 365, Visio, Project, Power BI, additional storage, and other Microsoft or third-party licensing are not included unless specifically quoted.

Managed UniFi Networks

Upgrade the network. Keep someone watching it afterward.

For homes and businesses that want professionally configured UniFi equipment with ongoing remote monitoring and support.

New installations

UniFi Setup & Onboarding

$300 starting

Initial network setup, adoption, configuration, updates, Wi-Fi configuration, basic segmentation, documentation, and monitoring enrollment.

Larger homes, businesses, multi-site environments, complex VLAN/firewall requirements, rack work, and specialty installations are quoted separately.

Managed hardware pricing

UniFi equipment at cost with a 12-month monitoring agreement.

Instead of adding a traditional hardware markup, eligible new installations enrolled in Network Monitoring can purchase UniFi equipment at our cost. Setup, installation, and labor remain separate.

Plan a UniFi Upgrade

Structured cabling and wire runs, physical repairs, replacement hardware, ISP service, specialty mounting, non-UniFi equipment, and end-user device support are not included in the monitoring fee and are billed or quoted separately. Monitoring starts at $50/month; larger business and multi-site networks are quoted based on scope.

Hourly & Project Support

Need help without a managed plan?

On-Site Support

$110/hour

Local hands-on support, network troubleshooting, deployment, hardware work, and project assistance.

Project Work

Quoted

Fixed-price or scoped estimates for migrations, deployments, network upgrades, office moves, and other defined projects.

A two-hour minimum may apply to on-site work. Travel, hardware, licensing, cabling, third-party services, and after-hours work may be quoted separately.

About 2030 Creative

Practical IT support without unnecessary complexity.

2030 Creative is led by Tris Adams and provides independent IT systems, networking, Microsoft 365, and technical project support for organizations that need experienced help without adding a full internal IT department.

Work includes Microsoft 365 administration, Entra ID, business networking, Wi-Fi, UniFi, troubleshooting, infrastructure projects, documentation, and coordination across vendors and systems.

View Tris on LinkedIn →

Request Help

Tell us what you need handled.

Whether you need Microsoft 365 management, a UniFi upgrade, ongoing IT support, or help with a specific project, send a short description and we’ll figure out the right next step.